Order Management

Order in.
Fulfilled out.

Purchase orders, sales orders, the product catalog and the customers behind them — with carton planning and pack-and-ship at the other end, and the EDI documents that retailers expect generated from the order rather than typed again.

oms.freightronics.net
Packed cartons ready for shipment Order → carton → shipment
What it does

Order to fulfilment

Retail, e-commerce and wholesale orders in one system — with the documents your partners expect generated from the order.

Orders

Purchase and sales orders with line-level detail, notes and history. Orders arriving by EDI become live records automatically — no re-keying, no overnight batch.

Catalog and customers

One product catalog with the customer records, documents and terms attached, so the same item means the same thing to every order and every partner.

Carton planning

Plan shipments down to the carton before anything is picked — what goes in which box, on which shipment, against which order line.

Retail documents

The 850, 855, 856, 810 and warehouse 940/945 flow generated from the order itself, so what the retailer receives matches what you actually shipped.

Retail EDI

The retailer flow, end to end

Retail trading is unforgiving in a specific way: the document has to be right, and it has to be on time. A late ASN is not a paperwork problem, it is a chargeback.

Because orders and shipments live in the same system as the EDI engine, the acknowledgement and the ASN are built from the real shipment — the cartons that were actually packed — instead of a separate export that drifts.

  • 850 in, 855 backPurchase orders become live orders, with acknowledgements returned from the order state.
  • 856 from real cartonsThe ASN is built from the packed shipment and its cartons, not a re-entered guess.
  • 810 from the shipmentInvoices generated against what shipped, against the order that authorised it.
  • 940 / 945 warehouse flowShipping orders out to the warehouse, shipping advice back in.
  • Per-client isolationClient data is separated at the database level, not by a column filter.
  • Per-client integrationsEach client keeps its own connections, credentials and webhooks.
  • Notifications and webhooksEvent-driven notifications out to whatever the client runs.
  • Dock appointment linkInbound appointments tied to the orders and shipments they belong to.
Multi-tenant by design

Your clients, kept apart

If you run orders on behalf of more than one client — a 3PL, a brokerage, a group of brands — the question that matters is not whether the software can hold them all. It is whether one client can ever see another.

Each client gets its own isolated data, its own integrations and its own users, under one operation you administer centrally.

Coverage

What is in the box

Orders, catalog and fulfilment, with the retail EDI flow built in.

Orders 5

  • Purchase orders
  • Sales orders
  • Order lines and notes
  • Order status history
  • Returns

Fulfilment 5

  • Shipment planning
  • Carton planning
  • Pack and ship
  • Shipment lines
  • Packing records

EDI flow 5

  • 850 in, 855 back
  • 856 built from real cartons
  • 810 from the shipment
  • 940 out, 945 back
  • 997 acknowledgements

Master data 5

  • Product catalog
  • Barcodes and units of measure
  • Customers and contacts
  • Customer documents
  • Terms and rules

Integrations 5

  • Per-client connections
  • Webhook delivery with retry
  • Notification webhooks
  • Dock appointment link
  • Warehouse handoff

Isolation 5

  • Per-client database separation
  • Per-client users and roles
  • Per-client credentials
  • Scoped notifications
  • Independent configuration
Connected

One layer under the whole lifecycle

Orders are the start of the lifecycle. What arrives here becomes warehouse work, a dock appointment and a shipment — without anybody re-keying it.

Bring us your hardest retailer

The one with the specific ASN rules, the tight dispute window and the chargeback schedule. That is the conversation worth having.

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