The whole freight lifecycle in one system — quoting, dispatch, tracking, invoicing and carrier settlement — with the carrier network, compliance record and customer history sitting alongside it rather than in four other tools.
Quote → dispatch → settle
The parts of a TMS that usually live in three systems and a spreadsheet, in one record per load.
Customer quotes, carrier quotes and contract rates in one place, with live market data from DAT — rates, forecasts and capacity searches — so a price is defensible rather than a guess.
Carriers scored against your own rules — lane history, equipment, insurance and contract rate — so dispatch starts from a ranked shortlist. Post to load boards, tender by EDI, and track the response without leaving the load.
Carrier settlements and customer invoices generated from the load itself, with rate confirmations, signatures and supporting documents attached to the record that produced them.
A full CRM in the same system as the freight: leads, opportunities, pipelines, campaigns and tasks, with email and calendar synced so the history is complete.
Insurance lapses, authority changes and safety scores do not announce themselves. When the record lives in a spreadsheet, the first time anyone notices is usually after the load moved.
Carrier records here carry their FMCSA data, insurance certificates, compliance snapshots and documents, with alerts when something changes. Onboarding, monitoring and the audit trail are the same system that dispatches the load.
Most delays are not operational — they are somebody waiting for an answer. Shippers ask where the truck is, carriers ask what the rate was, and dispatch retypes the answer into a fourth email.
Shippers, carriers and drivers each get their own view of the same record, and every message, email and document lands against the load rather than in a personal mailbox.
The freight lifecycle, the carrier network and the customer relationship on the same platform.
A load does not start or end in the TMS. Orders arrive, warehouses pick, docks schedule and trucks report — and all of it lands on the same record.
The customer with the odd accessorials, the carrier who never sends paperwork, the lane you keep losing money on. That is a better conversation than a feature tour.